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Our Offer

Our family of schools are able to offer Early Help in the following ways:

  • Taking the time to listen to children’s concerns: The school encourages children to form positive relationships with staff. The school can provide a neutral place where the child feels it is safe to talk . Staff must listen carefully to what the child is saying, treat it seriously, and value what they say. All of our teachers are also available in a pastoral capacity should parents have a concern. Parents are welcome to talk directly with our teaching staff.  If teachers feel that support will be needed outside of the classroom they will speak to the Senior Leadership Team to ensure that this support can be accessed. 

  • Allowing children time to talk: We have a member of our support staff, Miss Wood and our SENCO, Mrs Murray who are available to talk to pupils when they feel they have a problem they would like to share. Pupils can also self-refer to either of them via their class teacher. Both members of staff will always contact parents to make sure they are kept fully informed and are happy with the support provided.

  • Taking the time to listen to families: Sometimes, you might need to share information or have a difficult situation you need to make us aware of.  We appreciate that reaching out for help can sometimes feel incredibly difficult, but we would like to reassure you that we will listen. We have families too!

  • Teaching children about life and well-being: We follow the comprehensive JIGSAW PSHCE curriculum which supports children and develops key skills not only for school but for life.  

  • Supporting Mental Health: The school responds rapidly to concerns about mental health. At least one member of staff has 'Mental Health First Aid' training. We encourage well-being and self-care and have a Mental Health Policy. We have information available on our school website. The school promotes the national website  to parents carers , young people and professionals. Referrals to CAMHS (Child and Adolescent Mental Health Services) are made via the school SENCO or your GP.  We would always recommend that you speak to your GP about your child's mental health.  

    For more information about emotional health and wellbeing, you can also visit the following websites:


    Young Minds:

  • Teaching about E-Safety:  Ensuring our pupils are safe online is also an important part of the ongoing curriculum here at The Whiteoak Academies.  Activities and events that take place virtually online can lead to difficulties in the real world.  Children can experience bullying and inappropriate interactions online and we want to support families in preventing this taking place.                                                                                         
    Useful links for parents and carers:                                                                                                           

  • Teaching about bullying: The school is committed to tacking all forms of bullying and has behaviour and anti bullying policies. Bullying and cyberbullying are part of the schools PSHCE curriculum.                                    Useful links for parents/ carers:                                                                                                                                                                                                                          

  • Signposting: There are a number of support agencies out there who we can access or signpost you to if you are experiencing difficulties at home.  The majority of these will be free services in the local community.

  • Safeguarding: The school values Safeguarding training at all levels. The Designated Safeguarding Lead (DSL) and Deputy DSL (DDSL) undergo advanced training every 2 years. All staff members receive an annual safeguarding refresher directly from the North Somerset Safeguarding Team.  The DSL or DDSL (or other members of staff if necessary) readily seek advice from the North Somerset Safeguarding Children Board (NSSCB) in the event of a disclosure or are concerned about a child’s wellbeing.                                                            
  • Young Carers: The school can make a referral for a child or young person who is a young carer to receive help and support and respite from their caring responsibilities.                                   
  • Referrals to North Somerset Early Help: The school has members of staff who are experienced in accessing support for our families through the North Somerset 'FRONT DOOR' Team.  All our Early Help is offered in partnership with parents and carers and consent is always gathered before the referral is completed. 


Hannah More Infants and Grove Junior Schools are not responsible for the content of these websites but have chosen reputable websites that are used commonly by professionals to support well-being and Early Help.  Hannah More Infants and Grove Junior Schools accept no liability for any damage caused by any virus transmitted or contracted via any websites that may be listed on or accessed from hyperlinks on